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Peak season bookings - How to apply

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Parks Victoria does not guarantee that this data is without flaw of any kind and therefore disclaims all liability which may arise from you relying upon this information

How to apply 

Online applications have now closed but some vacancies remain. Bookings can be made from 9am Monday 22 September 2014. Call 03 5680 9555 to book.

Melbourne Cup weekend is a four night minimum stay. Arrive Friday 31 October, depart Tuesday 4 November.

Campsites at Tidal River will be allocated on a first-in first-served basis. Allocation is determined by availability and the preferences you select within the application.

Applicants will be notified by email with the result of their application once the allocation process is complete.

 

What is the peak season application system?
How does it work?
Check application dates
Enter contact details
Enter your requirements
Making group bookings (optional)
Applying for concession rates
Enter payment details
Update contact details
Where do I go for extra assistance?

 

What is the Peak Season Application system?


To save you time, you can now apply online for campsites at Tidal River for peak holiday seasons. The application will allow you to select your preferences in relation to campsite size and pay online using your credit card.

How does it work?


Sites are allocated on a first come, first served basis. Allocation is determined by availability and the preferences you select within the application.

To apply online, register your details (name, address, phone number etc.), enter their campsite preferences and pay via credit card. Customers who do not have a credit card can call our Information Centre on 13 1963.

NB: If you registered online using this system previously, you will not be required to register on the website again.

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Check application dates


Step 1:
See which peak seasons are open for applications by viewing the ‘Now Open' section of the screen.

NB: If all campsites are allocated before the advertised closing date, the application will be closed, and additional applications will not be accepted.

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Enter contact details


Step 1:
Select the Register button.

Note: Registering will enable you to receive an email confirmation of your application. You will also receive an email when you are allocated a site and your payment is to be processed.

Step 2: Enter your login details into the fields provided. Enter your email address into the ‘Email' field and select a password that you can remember.

Login details

Note: The login details you enter will enable you to log into the site for future application periods.

Step 3: Enter your Contact details into the fields provided.

contact details

This information is necessary to ensure that we can contact you if we need to clarify any information on your application.

Ensure that you enter a value into all of the fields marked with a *. These fields are compulsory, and you will not be able to continue unless all contain a value. You must also ensure that you enter at least one contact phone number.

Step 4: Select the ‘I would like to receive future communications…' checkbox if you would like receive future information about accommodation at Tidal River and other general park information from Parks Victoria

Step 5: Select the Save & Creat Application button to complete an application. OR

Step 6: Select the Save & Exit button to save your login and contact details and complete your application details later.

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Enter your requirements


Step 1:
Ensure that the period you require is displayed in the ‘Choose a Holiday Period' screen.

choose period

Step 2: Select the Proceed button to continue.

Step 3: Enter your ‘Site' details into the fields provided.

site details
If you are completing a group application, ensure that you include specific contact details for each site you are applying for.

Step 4: Enter your preferences into the fields provided. Failing to indicate a preference, will result in you being allocated whatever site is available.

Hint: Selecting the ‘Campsite Map' link will open a map of the Tidal River Campsite.

NB: It is advised that when applying for campsites, that the smallest campsite suitable is selected. This will increase your chance of being successful in being allocated a site.

Hint: If you have only one preference, select the ‘No other preference' option from the ‘Second Preference' drop down list.

Step 5: Enter any additional information into the ‘Additional/Information Requirements ' field. E.g. disabled facilities required.

Step 6: Select the ‘Accept any site' checkbox if you are happy to accept a site allocated by the park, if your preferences are not available.

Step 7: Select the ‘I accept that I am not guaranteed a site checkbox'. 

Important: This checkbox must be selected before an application can be submitted.

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Making group bookings (optional)


Step 1:
If you wish to apply for multiple sites, e.g. you are making a group booking, select the Save & Add Another Site button after you complete the application for your first site.

Step 2: Enter the details for your party information and date and site preferences into the fields provided.

Important: Ensure that you enter a contact name, phone number and vehicle registration site into the "Site Contact, Phone & Vehicle Registration" box. This will assist us to locate your site when you check in at Wilsons Promontory.

Step 3: Select the Save & Add Another Site button to add other additional sites to your application. You can apply for up to 10 sites within 1 application. Each additional site must have a different contact name listed.

Step 4: When you have entered all of your accommodation requirements, select the Payment Details link to continue.

Applying for concession rates

A 10 per cent discount applies to the base price of powered and unpowered campsites for holders of eligible means-tested concession cards. Eligible cards include:

  • Centrelink Health Care Card
  • Centrelink Pensioner Concession card
  • Veterans Affairs Gold Card for All Conditions
  • Veterans Affairs Gold Card War Widow
  • Veterans Affairs Gold Card TPI
  • Veterans Affairs Gold card POW & EDA

To request concession rates please type "concession rate required" into the 'additional requirements' field when entering your site preferences.

applying for concession rates

To claim the concession discount the concession card holder must be the named person for the site.

Customers requesting concession rates must be able to produce a valid concession card upon request.

For group bookings, the concession discount only applies to the site occupied by the concession card holder. You must request a concession rate for each individual site request where the discount is to be applied.

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Enter payment details


To apply online you will need a credit card. Your credit card will be charged 100% of the fees for the allocated site upon successful application. Please ensure that you have the funds available in your account for billing up to 10 working days after your application is lodged. If you apply at the very end of a month please ensure you are not using a credit card which expires in that month.

If you do not have a credit card, contact the Parks Victoria Information Centre on 13 1963.

Step 1: View the Total Cost. This will show the amount you owe if your application is successful. This amount is calculated based on the number of sites, people and vehicles included in your application.

Step 2: Enter your credit card details into the fields provided.

Step 3: Select the Submit Application button to submit the application. The application details are then displayed.

Step 4: Review the application details and ensure that all is correct. A reference number is provided. This number should be recorded for future enquiries.

You will also receive an email notification of your application.

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Update contact details


You can update your contact details once you are logged in.

Step 1: Select ‘My Details' from the menu.

my details

Step 2: Select the Edit button.

Step 3: Update your details as required.

Step 4: Select the Save button to save your changes.

IMPORTANT: Please ensure that your contact name, address and phone number are correct at the time of submiting your application. The contact details on the system at the time of submitting will remain attached to that application.

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Where do I go for extra assistance?


If you have any further questions about the peak season application process please read our Frequently Asked Questions page or Contact Us.