The Victorian Freedom of Information Act 1982 gives you the right to access information contained in documents about the activities of government agencies.

Accessing Parks Victoria documents under FOI

You can make a request yourself or you can authorise another person (e.g.  a solicitor) to make a request on your behalf.

Requests can be made by writing a letter or completing the application form, enclosing payment of $24.40 and forwarding to:

FOI Officer
Parks Victoria
Level 10, 535 Bourke Street
MELBOURNE VIC 3000

Your application must clearly describe the documents you are requesting access to.

If the documents are about your personal affairs, you must provide evidence of your identity e.g. a copy of your current drivers licence. If you are unsure about what ID to provide, contact our FOI officer.

How we respond

• If your request is not clear or is too general we may ask you to resubmit it so that it describes specific documents or a specific timeframe more clearly.
• We will give you a decision about your request as soon as possible but no later than 45 days after it is received or after it is clarified.
• If we decide not to release some or all of the documents you requested, we will give you reasons and tell you how to appeal.
• We may suggest that you send your application to another agency, or transfer your request as appropriate.

Fees and Charges

A $24.40 application fee must be sent by cheque or money order with your request. This is a fixed cost which is non-refundable. If payment of the fee would cause you financial hardship you can ask for it to be waived by providing evidence such as a photocopy of your current health care card.

Further charges may be payable for time spent searching for documents ($20 per hour) and for photocopying. You will be advised if these charges are going to be more than $50 and asked if you want to continue.

Note: Processing of your request cannot begin if any of the required information is not supplied.

Further Information

Contact the FOI Officer by phoning the Parks Victoria Information Centre on 13 1963.