Parks Victoria is committed to protecting your personal information by complying with the information privacy principles set out in the Information Privacy Act 2000 (IPP's). We are also committed to respecting the privacy of everyone who visits our website.
Functions of Parks Victoria
The functions of Parks Victoria include providing services with respect to the management of parks, reserves and waterways for the purpose of conservation, recreation, leisure, tourism and water transport. The term "users" in this statement refers to anyone who wishes to access information concerning Parks Victoria by using this website.
"Personal information" means information or an opinion (including information or an opinion forming part of a database), that is recorded in any form and whether true or not, about an individual whose identity is apparent, or can reasonably be ascertained from the information or opinion.
Collection, use and disclosure of personal data
Parks Victoria will only collect personal information that is necessary for it to perform its functions and activities. For example, Parks Victoria may collect contact details to enable you to use or access a service provided by Parks Victoria, to resolve any queries you may have, or to enable you to pay an account by credit card, to seek information about parks and waterways assets, or a host of other inquiries.
In most cases, Parks Victoria will collect personal information directly from you. That could occur when you deal with us over the telephone, send us correspondence (by letter, e-mail or fax), or when information is voluntarily submitted through our web site. The information may include your name, home or work address and telephone number, and e-mail address. It may also include in some situations sensitive information such as membership of a professional or trade association.
There are certain occasions when Parks Victoria may collect personal information about you from someone else. For example, if an application to moor your boat is made by a person authorised by you as the boat owner, information about the you will be provided by the authorised person. In this case, Parks Victoria will take reasonable steps to ensure that users are aware of the purposes for which the information is collected.
Use and Disclosure
The primary purpose of collecting personal information is to enable Parks Victoria to carry out its functions. Personal information will be used for that purpose, and in other cases where consent has been given.
Your personal information may be disclosed to our contractors (third party service providers) where an outsourced function so requires. Personal information may be disclosed to those service providers but only so that they can provide the services that Parks Victoria has contracted out to them. Those contractors are required to be bound by the information privacy principles in the same way and to the same extent as Parks Victoria is bound.
Parks Victoria may otherwise use or disclose your personal information where required or authorised by law, which may include emergency situations and assisting law enforcement agencies.
We may also use your personal information to provide you with information about other services or activities offered or available through Parks Victoria. If you would prefer not to receive this information, please let us know and we will respect your request.
Protection of personal information
Parks Victoria will take reasonable steps to:
- protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure; and
- destroy or permanently de-identify personal information if it is no longer needed for any purpose.
Where is it lawful and practicable, you will have the option of not identifying yourself when entering transactions with Parks Victoria.
Parks Victoria will only transfer personal information about you to an organisation or individual outside Victoria if that transfer is lawful under the Act.
Your personal information will be used and disclosed as required to enable us to provide you with a service you have requested, or otherwise to enable us to carry out our functions.
Using this site
You can access and browse this website anonymously, without disclosing your personal information.
We will record your e-mail address only for the purpose of replying to your message or verifying your account and any other contact details you provide will not be retained for any other purpose without your consent. Users should be aware that there are inherent risks in transmitting information across the Internet.
This website does not retrieve or record any personal information except that which you provide freely in response to a specific query via one of the site's feedback or registration forms. Any personal information you provide will only be used for the purposes for which it is intended.
Access to your personal information
Parks Victoria will (unless an exemption applies) at your request provide you with access to the personal information we hold about you. If you need to access or correct any personal information we hold about you, please contact us by writing to the Privacy Officer whose contact details are set out below.
You should provide Parks Victoria with as much detail as possible about the particular information you seek, in order to assist us to retrieve it. A reasonable access fee may be charged to cover Parks Victoria's costs of providing the information to you. In certain circumstances, Parks Victoria may not be required by law to provide access or to correct your personal information. If that is the case you will be provided with reasons for that course of action.
Parks Victoria will take reasonable steps to make sure that the personal information collected, used and disclosed is accurate, complete and up-to-date.
Requests for access will be dealt with as quickly as possible. If Parks Victoria decides to refuse access, reasons will be provided.
Although Parks Victoria will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date, if you request correction, Parks Victoria will take reasonable steps to correct the information or discuss an alternative action with you.
For access to your personal information, to make a complaint about a breach of your privacy, or for advice on how your personal information is collected or used, please contact Parks Victoria's Privacy Officer in writing.
Level 10, 535 Bourke Street Melbourne VIC 3000
Phone: 13 1963
01 Apr 2014
Come and explore the iconic National Rhododendron Gardens on Tuesday 15 April as Parks Victoria invites families and children of all ages to partake in the annual Free Family Fun Day. The Free Family Fun Day runs from 10:00am to 3:00pm and features hands-on activities including the Rhododendron Walk Challenge,…
5 Apr 2014 12:00am - 30 Apr 2014 12:00am
Award winning artist Minela Krupic is bringing her poignant and thought-provoking first solo exhibition Palimpsest to Point Nepean National Park. The Palimpsest exhibition explores the stories of migrants quarantined at Point Nepean through collected images of them. A palimpsest is a manuscript from which the text has been scraped or…
5 Apr 2014 12:00am - 20 Apr 2014 12:00am
Discover life in a Mansion at Werribee Park. Check out the full list of activities and book in here.
5 Apr 2014 12:00am - 20 Apr 2014 12:00am
Join Parks Victoria for some fun Junior Ranger activities at Point Nepean National Park. Check out the full list of activities here.
8 Apr 2014 12:00am - 20 Apr 2014 12:00am
This Easter, join a Parks Victoria ranger to discover the secrets and features of Victoria’s parks. A variety of Discovery Walks and tours including Junior Ranger activities for children and their families are available from 8 to 20 April. For more information and to book click here or phone 13…
Looking for an exclusive, hands-on conservation experience? Join our Parks Vict...Looking for an exclusive, hands-on conservation experience? Join our Parks Victoria Rangers on an exciting Naturewise Eco Escape to Point Nepean National Park http://bit.ly/1l4Htjn Photo: ©Marko SanovicView post | Thu, 17 Apr 2014 11.23
Ranger Rodolfo recently enjoyed a day snorkelling at Point Cooke Marine Sanctuar...Ranger Rodolfo recently enjoyed a day snorkelling at Point Cooke Marine Sanctuary. It was a beautiful, warm day and the water was very still making it perfect for spotting these wonderful creatures. Rodolfo recommends visiting Point Cooke Marine Sanctuary and Point Cook Coastal Park which are located a short distance from Melbourne and are very popular for snorkelling, picnics, BBQ’s and family time.View post | Wed, 16 Apr 2014 17.06
Weedy Seadragon and Blue DevilThe Weedy Seadragon and Blue Devil are just some of the amazing marine life underneath the waves of Bells Beach. Local surfers helped get the Bells Beach Surfing Recreation Reserve included within the Marine National Park back in 2002.View post | Wed, 16 Apr 2014 12.01
It’s a lot different to Port Campbell where he usually works, but Ranger Trevor...It’s a lot different to Port Campbell where he usually works, but Ranger Trevor was keen get out and explore the area while he’s currently stationed at Queenscliff. Last week Trevor took his 12 year old cousin Mitchell to the Kinglake NP mountain bike area to ride Shepherds Track. Trevor said “The track is excellent, really fast and technical with some challenging sections. Well done to the team at Kinglake who got this track going”.View post | Wed, 16 Apr 2014 10.57
Recently Conservation Volunteers and Parks Victoria took park in the Melbourne B...Recently Conservation Volunteers and Parks Victoria took park in the Melbourne Bandicoot Break at Woodlands Historic Park. The project focuses on saving the Eastern Barred Bandicoot from extinction through a number of exciting hands-on conservation activities. For further details http://bit.ly/1l0vzTiView post | Tue, 15 Apr 2014 16.29