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Licensed tour operators


Licensed Tour Operators offer a wide range of appropriate organised recreation activities on public land. These organised recreation opportunities are conducted across a wide range of environments, ranging from remote national parks to metropolitan parks close to Melbourne.

Tour operator licence applications

2014-15 Tour Operator and Activity Provider licence application

Public Liability Insurance checklist

For current tour operators

2014-2015 location activity conditions

Incident response form

Trip Returns

How to enter your trip returns 

Tour operator trip return form (PDF)

Tour operator trip return editable form (Excel)

Trip return credit card payment form 

Further information

The Department of Environment and Primary Industries website maintains helpful licensing information such as Fact Sheets, FAQs and Regulation documents:

http://www.depi.vic.gov.au/forestry-and-land-use/visiting-parks-and-forests/tour-operators 

Statement of Expectation

The objective of the Statement of Expectations (SOE) framework is to promote greater efficiency and effectiveness in the administration and enforcement of regulation in the context of facilitating increased business investment and economic activity in Victoria.

The objective of SOEs is to establish clear expectations of regulator performance and improvement between responsible Ministers and regulators. This will improve regulator outcomes and reduce costs on regulated parties.

Ministerial Statement of Expectations for the regulation of licensed tour operators

Parks Victoria response to the Ministerial Statement of Expectations for the regulation of licensed tour operators 

Adventure activity standards

Industry has endorsed and the Government has funded a project to develop documented Adventure Activity Standards (AAS) for the outdoor recreation industry.

There are currently Adventure Activity Standards for the following Parks Victoria licensed activities.

  • Abseiling
  • Bushwalking
  • Canoeing / kayaking
  • Four Wheel Driving
  • Horse Trail Riding
  • Mountain Biking
  • Recreational Angling
  • River Rafting
  • Rock Climbing
  • Snorkelling, Scuba Diving, and Wildlife Swims
  • Surfing Sessions
  • Trail Bike Touring

Details of the AAS and the industry consultation process undertaken by Outdoor Victoria (formally Outdoor Recreation Centre) are available at www.outdoorsvictoria.org.au

Compliance with relevant AAS is a condition of all tour operator licences. For licensed activities where AAS have not been developed, the licence application notes the requirements.