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Licensed tour operators

Licensed Tour Operators offer a wide range of appropriate organised recreation activities on public land. These organised recreation opportunities are conducted across varied environments, ranging from remote national parks to metropolitan parks close to Melbourne.

Frequently asked questions (PDF 336.7KB)

Tour operator licence applications

Tour Operator and Activity Provider licence application form 2016-17 (PDF 334.3KB)

Public and Products Liability Insurance checklist (PDF 375.5KB)

For current tour operators

Tour operator trip return form (PDF 317.6KB)

Location activity conditions 2016-17 (PDF 1 MB)

Incident response form (PDF 60.4KB)

Licensed Tour Operator eNewsletter - past editions  

Further information

The Department of Environment, Land, Water and Planning website maintains helpful licensing information such as Fact Sheets, FAQs and Regulation documents.

Statement of Expectation

The objective of the Statement of Expectations (SOE) framework is to promote greater efficiency and effectiveness in the administration and enforcement of regulation in the context of facilitating increased business investment and economic activity in Victoria.

The objective of SOEs is to establish clear expectations of regulator performance and improvement between responsible Ministers and regulators. This will improve regulator outcomes and reduce costs on regulated parties.

Ministerial Statement of Expectations for the regulation of licensed tour operators (PDF 155.6KB)

Parks Victoria response to the Ministerial Statement of Expectations for the regulation of licensed tour operators (PDF 149.3KB)

Adventure activity standards

Industry has endorsed and the Government has funded a project to develop documented Adventure Activity Standards (AAS) for the outdoor recreation industry.

There are currently Adventure Activity Standards for the following Parks Victoria licensed activities:

  • Abseiling
  • Bushwalking
  • Canoeing / Kayaking
  • Four Wheel Driving
  • Horse Trail Riding
  • Mountain Biking
  • Recreational Angling
  • River Rafting
  • Rock Climbing
  • Snorkelling, Scuba Diving, and Wildlife Swims
  • Surfing Sessions
  • Trail Bike Touring

Details of the AAS and the industry consultation process undertaken by Outdoor Victoria (formally Outdoor Recreation Centre) are available at

Compliance with relevant AAS is a condition of all tour operator licences. For licensed activities where AAS have not been developed, the licence application notes the requirements.